Broad St Cygnets Fees

Initial registration fee £60.00 non-refundable. Funded only places are not charged a registration fee. We reserve the right to charge £60 per family for Out of School Club places not used during the summer holidays, refundable in September. There is no guarantee of a place if this is not paid.

Fees are annualised over 12 months for all year round and 11 months for term time only bookings. All fees payable monthly in advance and must be paid within 7 days of the invoice date. We accept payment with vouchers or Tax-Free Childcare, but these must be paid by the due date otherwise direct payment must be made. Any vouchers or Tax-Free payments made after the due date will not be refunded but credited to the next month’s fees.

For those in receipt of Nursery Education & 2 Year Funding (EEF) we offer 15 free hours (or 30 hours if eligible) per week between the hours of 9am and 3.15pm for 38 weeks per year (term time), unless a stretch option is agreed (please see guidance), additional hours are charged as per our fee table, any questions please ask in the office.

Items of clothing, bags, contributions for special activities or events and meals are charged separately. For Children not attending all day: 

Out Of School Club

OOSC Holiday

*Shorter holiday club sessions can be booked using the nursery over 3 rates.

Late collection of children:
An hour’s charge is levied for each ½ hour period entered into during our normal opening hours. Late pick up outside our normal hours, you must have left our building by 6.00pm, penalty £10.00 for every ¼ hour entered into. If lateness persists your booking will be changed to an earlier finish time.

Late payment of bills:
Fees not paid by the due date will incur a surcharge, including those paid using vouchers and Tax-Free childcare, see Terms and Conditions. £25.00 is charged for a rejected payment and then as for other late payments if not cleared within a day. N.B. for all payments we do not accept cheques under £10.00 and please try to give the right change for cash payments. Internet payments made directly must be notified to us by email.

If you would like any further information or to make/change bookings please ask in the office or call us on 01789 204181.

If you would like any further information or to make/change bookings, please ask in the office or call us on 01789 204181. Please read this in conjunction with our terms and conditions and parent information. We reserve the right to review and amend our fees with a months’ notice.

Cygnets Education & Childcare

Terms and Conditions

Fees must be paid for all booked time as our costs remain the same even when your child is absent because of illness, precautionary self isolation or for any other reason. Parents/Carers are obliged to inform us if their child is ill or has a condition outlined in our Health and Welfare policies. We reserve the right not to admit children we consider unfit to attend. In signing our Registration/Parent Contract form you become bound to pay any fees as billed.

SESSIONS: We note your preference for particular sessions and we try to accommodate them wherever possible. No sessions can be booked or a place allocated on the waiting list without the return of all forms with adequate deposit & registration fees. If you are on the waiting list, you may have to wait for confirmation of sessions until they become available from the start date you have requested. Please inform us at the earliest opportunity if you want to change your start date or sessions. For those with deferred entry we can only offer sessions we have available at the new start date.

MINIMUM ATTENDANCE: The minimum is two sessions of 3 hours per week in the nursery,term time Out of School Club is only bookable in sessions. Children in receipt of funding should attend for 2 – 5 entitled sessions with extra non-funded times as required.

CLOSURE: In bad weather, by using local staff, we are generally able to remain open so no refunds are given. If in exceptional circumstances, for safety reasons, including infection control our premises are closed for up to a week fees are still payable but may be adjusted in a following month. We have to pay staff wages, which are the majority of our costs, rent and rates, regardless of whether we are open. For more prolonged closures no charge will be made.

PAYMENT PERIOD: For all year round bookings we charge for 50 weeks per year and for term time only we follow the Warwickshire County Council school term dates including inset day closures and charge for 39 weeks. Please note there are no deductions for bank holidays or inset day closures. Fees are annualised over 12 months for all year round and 11 months for term time only. All fees are payable monthly in advance and must be paid within 7 days of the invoice date. Accounts not cleared by the due date will have a surcharge added as follows:

• Up to one week late – 2.5% of outstanding amount
• Up to two weeks late – 5% of outstanding amount
• Over two weeks late – 10% of outstanding amount

Charges will be billed separately or added to the following month’s invoice. If payment is still overdue after 7 days we reserve the right to suspend your place. Please note that if your place is suspended you may forfeit your booked sessions to those on our waiting list.

LATE COLLECTON or EXTRA TIME/SESSIONS: Please collect children on time otherwise a charge equivalent to the hourly rate will be levied for each half hour period entered into on all sites. Late pick up outside our normal opening hours will incur a fine of £10.00 for every quarter of an hour entered into.

PERIOD OF NOTICE: In the event of the intention to withdraw a child or decrease the number of sessions taken (funded or non funded), a minimum of four weeks notice must be given, both in writing, or payment made in lieu of this notice. We reserve the right to alter our charges with a month’s notice. Signing and completing the Registration form is indication that all conditions and precepts of Cygnets are understood.

OTHER METHODS OF PAYMENT:  We will accept childcare vouchers in full or part payment of nursery fees but only by prior arrangement. Payments can also be made by standing order or internet transfer by prior agreement and authorised in writing. All forms of payment must be made by the due date or surcharges will apply. Such forms of payment may be disallowed if the required information and procedure is not followed.

NURSERY FUNDING: Eligibility for Nursery Funding is decided at national and county level and we are not responsible for whether a child receives this funding. If they are included we will make all necessary applications to obtain the funding and parents must supply us with information requested by the due dates. If the funding is not received parents will be invoiced as normal. If funded hours are booked but a child leaves before the headcount date WCC will not pay funding and the parent/guardian is liable to pay for any hours attended.

Entitlement to nursery funding is for 38 weeks of the year or a stretched option. The funding only covers these core education sessions and does not cover time of longer duration, lunchtimes or other extras such as meals.

Funded hours will be clearly shown at zero charge on your bill.

We reserve the right to change our Terms and Conditions with a month’s notice.